We are deeply grateful for all of our customers, including you.

At UGI Heating, Cooling & Plumbing we serve everyone with integrity and a “customer comes first” philosophy. So, when happy customers take the time to share their kind words of appreciation with us, it makes a big difference to us.


For over 127 years, we’ve been honored with your trust and support and we thank you for that.

Below you will find some of the testimonials we have received recently.

From 42 reviews
Wayne Hawk

Our humidifier stopped functioning. Although it was no emergency, a service tech was at our home in 2 days. He actually called me to see if he could come earlier than the scheduled time. Upon arrival he quickly diagnosed the problems, had …

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Response from business owner

Thank you for the wonderful review, Mr. Hawk. We are very proud of the work that our technicians do, and always happy to receive feedback from our customers. We will share your complements with the team. Thank you again!

via Google
Katie B

Did a great job figuring out what was going wrong with our heater. Very professional.

Lori A.

UGI HVAC did all they could to secure a needed replacement part as quickly at possible and get it installed before the worst 'cold-spell' of the winter.

via Yelp
Wayne C.

I have purchased UGI's service contracts since they replaced all my HVAC and hot water heater appliances in 2004. There were initial issues especially with the electronic thermostat

interacting with the appliances and the interfaces between…

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via Yelp
Ralph G

Great service and real nice people.


Clean , Neat and always on time.

Brian B

The tech who showed up was very knowledgeable and resolved our issue quickly and efficiently. I will definitively have him back for some follow-on work that I am planning.

Patricia Zampelli

My problem was handled in a timely manner. Part ordered and new one replaced in a few days. Great technician who knew his job. Thank you

Response from business owner

Thank you for leaving a five-star review on Google. We strive to keep our technicians at the top of their game with ongoing training, and we love to hear that they are meeting your expectations! Happy New Year to you and your family.

via Google
Andy Hudson

Excellent customer service and quick response.

Response from business owner

We are thrilled to hear that you are satisfied with our customer service and response time. We are happy when you are happy. Here's to a wonderful 2017!

via Google
Rolland Joyal

Very satisfied!

Response from business owner

Thanks so much for taking the time to leave a review for UGI Heating, Cooling & Plumbing. Best wishes for a happy and healthy new year!

via Google
Carl and Shirley Noecker

Very happy with their work.

Response from business owner

Thank you for the great feedback. We will share your comments with the service technician team. Enjoy the new year!

via Google

great experience thank you.kind and curtious


I have used this company for a number of years and have been pleased with the service they provide. This company responded to my recent heating concerns in a timely and professional manner. I would recommend this company.


Great folks and splendid service people!

William D

We have been a long-time customer of UGI for Heat Pump service. UGI technicians are well-trained, experienced, and very knowledgeable when it comes to servicing our Carrier Heat Pump. UGI is very reliable and treats its customers with respect and understanding. If ever there is a problem, UGI addresses it to its customer's satisfaction. Would highly recommend UGI and its personnel for expert service and reliability.

Adele S

I was surprised when the tech cleaning my heater told me the CO2 was very high and I needed a new heater.

That same night a rep came to see me about replacement choices. The next weekend a crew came to my house and within five hours I had a new heating and air conditioning system installed. Everyone was helpful and polite. I always have used UGI and would recommend them to my friends

Osborne B

We appreciate having good service by competent technicians.

I. B

Our home was built in 1946 and this is only the 2nd heating system. Our current natural gas heating system and electric air conditioner was installed by UGI in 2005. We live in this home for 40 years and have always purchased a service contract annually. I believe this history shows how satisfied we have been with UGI service and all their personnel.

John K

I have been very pleased with the service I have received for both my heating and cooling systems.

Robert A

Your service person arrived on time, was professional and did a great and thorough job. Overall, a great experience. I'm happy we choose UGI!

lluther ammarell

We always receive great service and greatly appreciate it.

Your techs are very knowledgeable and prompt.

We are very happy with the maintenance contract

Response from business owner

Thank you very much for taking the time to leave a review for us on Google, and for your kind remarks!

via Google
Alan K

came on time fixed the problem enough said


The technician did his job well.

Daniel L

Had water on the floor under our heater. I called and within 2 hours a service person arrived and fixed the problem in 15 minutes (clogged air conditioner drain). Not only would I recommend UGI Heating Cooling and Plumbing, I would recommend getting a contract to cover your Heater, Air Conditioner and Water Heater.

Kay H

WE had an air conditioner stop working on the hottest day of the year. Thankfully I had taken out the contract for furnace, water heater and air conditioner I made a phone call and within the hour a serviceman came, diagnosed the problem and fixed it and we were back in the cool real soon. Really appreciated the prompt quick and polite service.

Allyn S

Great service and ugh people are great

Colleen Lascala

They were on time efficient and pleasant.

Response from business owner

Thanks for leaving us a review on Google+. We aim to be as efficient as possible, and take pride in our team's pleasant, professional attitudes.

via Google
Cynthia A

Its been good all the time they come for my annual check up.thanks again.

Bernadette Russo

I had an outage during a summer storm. When power came on my ac didn't work. I called Ugi for service and they were at my house in 30 minutes!

Response from business owner

We are so happy to be able to help! No AC in this heat wave would be no fun!

via Google
James T

We have had a service contract with UGI for a few years. They are always quick to respond to any problem. The technicians are polite, knowledgeable and friendly.

Greg Lewis

Very courteous and professional technician. Did an outstanding job of cleaning and getting our air conditioner in tip top shape and was very thorough.

Response from business owner

We are glad to hear that you are happy with our services. Thanks for taking the time to post your review.

via Google
Mohammed H

UGI is the most dependable source of heating cooling plumbing service I have experienced in last 25 years since we own the home.Any time we had a problem one phone call to UGI fixed the problem as quickly as possible. Particularly their technicians are highly trained and at your service 24 hrs .

George Case

We had a Mitsubishi mini-split system installed in late April. Installation was done professionally and follow up excellent. Service techs friendly and on time.

via Google
Sallie Reitmeyer

I am very happy with everything UGi has done for me. I have been a very satisfied customer since 2010 and am happy to refer everything they have done for me. We had problems when a new manufactured home air conditioner was set on location …

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via Google
Kominick*jr F

UGI has helped our family out countless times and every aspect of their service has been stellar !! From reception to professional service technicians

Always timely friendly fast and resolving every issue

Honestly I don't know what we would have done without UGI


Burton Kominick Jr

Coach Z.

We had UGI give estimate on hot water heater since our heating system was UGI. They installed one of the best Whiting-Bradford (not some basic home improvement store) heater. The service was quick, professional AND the pricing beat everyone…

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via Yelp
Tracey C.

Our A/C died on the hottest day of the summer. Unfortunately, our unit needed to be replaced, but they got us on the schedule right away. Our technicians (Rick and George) were professional, courteous and knowledgeable. They arrived on time…

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via Yelp
Angela Delong

Good local company. They do natural gas conversions.

via Google
Todd Keller

Cold in our house on Monday December 8th. I called for service and a technician was out within a couple hours. Unfortanately the furnace needed replaced. By Wednesday December 10th afternoon new furnace installed and our house was warm. Big…

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via Google
Jeff V.

My wife smelled gas outside our house on the coldest day of the year. we called UGI and a technician was out within a half hour. He traced the issue to my furnace and had to shut off my gas to my furnace. I then called UGI HVAC services, …

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via Yelp
George Apsokardu

I had UGI install a gas heating system and hot water heater. The service was timely and professional. All of the components have been functioning well and the installation was impeccable. The technician was courteous and professional. …

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via Google
Anne Cummings

UGI Heating, Cooling and Plumbing installed our new water heater and we could not be happier! The entire experience from start to finish was flawless. When I called UGI to let them know our water heater was rusted out and leaking all over …

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via Google