TESTIMONIALS

UGI HEATING, COOLING & PLUMBING TESTIMONIALS IN EASTERN AND CENTRAL PENNSYLVANIA

We are deeply grateful for all of our customers, including you.

At UGI Heating, Cooling & Plumbing we serve everyone with integrity and a “customer comes first” philosophy. So, when happy customers take the time to share their kind words of appreciation with us, it makes a big difference to us.

ugihvac-reviews

For over 127 years, we’ve been honored with your trust and support and we thank you for that.

Below you will find some of the testimonials we have received recently.

From 80 reviews
Mark D

The technician is always trustworthy and doesn't try to sell you more then you need to get system repaired.

Gilberta

Fast and friendly service. Thank you.

KPHAAS

UGI has responded to all our heating & cooling emergencies within hours of our call. We like that the technicians explain the problem and what will be done to fix it. We also appreciate their recommendations for improvements without feeling pressured to buy additional products or services.

KHSOTZIN

As Always, Excellent Experience, knowledgeable service repair person and well worth the Service Contract we have had for many years.

Thanks-we appreciate the service quality, follow through and the fact that the service repair tech called us before and after he was done with the repair. Thank-you!

Kurt B

Take their time to maintain our system so that it runs its best.

Linda George

Excellent service from everyone Mark, Larry, Dave and ( Forgive me if I have this wrong) Roberto. I called about my leaking water heater at 6:28 am and had a completed new water heater before 2PM. Couldnt ask for better people.

Response from business owner

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Suzanne Stahl

The service person arrived within 4 hours of the call, determined the cause of the problem, explained it thoroughly and ordered the necessary parts that evening. The part was received and the service was completed quickly.

Response from business owner

Thank you for the five-star review on Google! We are proud of our team and do everything we can to get a quick turnaround on every service call. Thank you for your business!

via Google
Anonymous

Professional, courteous and knowledgeable technicians make you stands above many other HVAC companies in the area

DEMABB

Good service and response time.

Ed Dorazio

Professional, clean, and courteous!

Response from business owner

Thank you for the nice review. We do aim to leave your home as clean (or cleaner) than we found it!

via Google
Ron Kozak

Amazing job by the installers

Response from business owner

Thank you, Ron, for sharing your complements. We aim to employ the best in the business!

via Google
James Oppermann

Last guy was great!!!

Jim

Response from business owner

Thanks for sharing your complements! We will pass them on to your technician.

via Google
William Gehman

Fast service and job done right

Response from business owner

We appreciate your taking the time to share your thoughts. We will pass on the complements to the team!

via Google
JD ANDERSON

UGI is money well spent...I love these guys !!!

Response from business owner

Thank you so much! We love to exceed your expectations!

via Google
roberta hedl

as always professional and perfect

Response from business owner

Thank you so much for your kind review and your continued business!

via Google
bdquick14

Expert technician. Answered all our questions

Andy O Connor

Excellent service.

Response from business owner

Thank you for your kind feedback!

via Google
Merlen

We needed to have our three major mechanical's replaced. We called UGI Heating Cooling and Plumbing to get an estimate for replacing thse mechanical's. We were informed that they had a special on financing these replacements. After discussing the offer, we decided to go with UGI. When the mechanical's were installed the service men where very courteous, very knowledgeable about all three systems . They also cleaned up after they were finished installing the units. they even removed the three units very efficiently. I will highly recommend UGI to others.

Nickie S

UGI has always been reliable and fast! I have had service contracts with them for years and years – the staff are knowledgeable. I believe in having service contracts for my AC, Heating and Water Heater and feel comfortable knowing that I can depend on UGI!

Arthur Morris

Great service . Should have switched to UGI contract sooner .

Response from business owner

Thank you for sharing your thoughts on our UGI Advantage Service Agreement. We aim to have the best agreement around, covering both parts and service. While the others just offer yearly maintenance, we actually cover repairs too. So glad to have you as a customer!

via Google
RDYUENGEL

UGI is awesome for service contracts! They come out – do a nice job of inspecting and cleaning the AC and Furnace. They also told me os issues that might come up in the future and were very detailed as to informing me of the condition and what services they performed. I highly recommend them!

Anthony Re

Excellent

Response from business owner

Thanks for the five-star review! We strive to always be "excellent"!

via Google
Carla I

The service I received from UGI could not have been any better. They were responsive, pleasant, punctual, knowledgeable, and informative. You can't ask for more than that. I especially appreciate the guy who convinced me of the wisdom of having a service contract. Best move I made! Thank you.

KHOFF18

We were very pleased with our service man and his knowledge !

We asked him to but us in for a cleaning of our vents , we never heard from anyone . We need a estimate on that type of job

Would someone contact us ? Thank you

RES08POC

Quick, clean, polite with followup.

Can't ask for more than that.

MHEFFNER3

The technicians were knowledgeable and efficient

Hines 57

UGI is definitely someone I would recommend to have service done they were excellent and did everything in a timely manner. Did a excellent job on my heating system.

Response from business owner

We are honored to receive your kind review. The personal recommendation of customers like you is better than any paid advertisements! We hope to keep serving you and your family for years to come!

via Google
Dean Sheaffer

Good response even on a busy Saturday. Great Service...AC fixed the same day!

Response from business owner

Thank you so much for the complements! We strive to provide great service every day of the week and emergency service 24/7, 365 days a year. We are glad that your AC is up and running. Now for some nice hot weather in which you can enjoy it!

via Google
Sue Murdock

Quick and efficient.

Response from business owner

Thank you for the great feedback!

via Google
JENPOTTIGER

Anytime I had to call UGI whether for a cleaning or a problem, the servicemen are always extremely nice and helpful.

I never have a problem getting an appointment and they are always on time. I highly recommend the service contract.

It is in-expensive and pays for itself in one call.

Joseph Murray

excellent

Response from business owner

Thank you for the five-star review. "Excellent" is what we strive for – every time!

via Google
Kerry

great service installers. very professional. Quality equipment.

David CHELSTOWSKI

GOOD JOB REPLACING MY WATER HEATER, DONE ON TIME

Response from business owner

Thank you for the complements, Mr. Chelstowski! We are so happy to have happy customers!

via Google
Marcia Heere

Prompt scheduling to resolve problem, courteous and efficient service. All costs covered by service contract.

Response from business owner

We are so happy to hear that you are getting a great value out of the UGI Advantage Service Agreement. We always strive to get you back up and running as soon as possible, and our Service Agreement customers get priority service even on the busiest of days. Thank you for sharing your experience with a Google review!

via Google
GARYV_978

Jeff Svoboda did a outstanding job he was very professional and on time answered all my questions and fix our problem everything's been working great UGI should hire more employees like him

William Smith

I have a service agreement with UGI and had the misfortune to have to use it lately. I called UGI in the morning and by early afternoon there was a repair tech at my door and within an hour he fixed the furnace and checked everything out …

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Response from business owner

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Donald Robinson

Great Company. Responds to situations quickly.

Response from business owner

Thank you so much for the five-star rating and kind remarks. We always try to respond quickly to our customer's needs (and to their reviews)!

via Google
TJWAID504

Good job and very efficient

RUSHAFER

Service came the same day we called ( on a Saturday) and repaired the problem. Thanks so much!

WILDCAT57

Great serviceman was very helpful going over all details of the problem and the heat pump unit. I highly recomend the very experianced people. Rich

Lori Morgan

The UG I Team is convenient and they were always on time and very very knowledgeable.

Response from business owner

Thanks so much for the compliments, Ms. Morgan. We take pride in hiring the best technicians and providing them with on-going training. We are very proud to hear that they share that knowledge with our customers.

via Google
Chevy A

Very nice company to deal with there technicians are very professional and pleasant as well makes the two visits a year and any other visit in between very pleasant will continue to do business with Ugi and would also recommend anybody if you're thinking about service for your Heating And Cooling you can't go wrong with Ugi I've been a satisfied customer for 13 years and more to come...

JCREHEN

The people at UGI are just wonderful and honest. The people who work for them have always been respectful and are hard workers.

Wayne Hawk

Our humidifier stopped functioning. Although it was no emergency, a service tech was at our home in 2 days. He actually called me to see if he could come earlier than the scheduled time. Upon arrival he quickly diagnosed the problems, had …

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Response from business owner

Thank you for the wonderful review, Mr. Hawk. We are very proud of the work that our technicians do, and always happy to receive feedback from our customers. We will share your complements with the team. Thank you again!

via Google
Katie B

Did a great job figuring out what was going wrong with our heater. Very professional.

Ralph G

Great service and real nice people.

Jack

Clean , Neat and always on time.

Brian B

The tech who showed up was very knowledgeable and resolved our issue quickly and efficiently. I will definitively have him back for some follow-on work that I am planning.

Patricia Zampelli

My problem was handled in a timely manner. Part ordered and new one replaced in a few days. Great technician who knew his job. Thank you

Response from business owner

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via Google
Andy Hudson

Excellent customer service and quick response.

Response from business owner

We are thrilled to hear that you are satisfied with our customer service and response time. We are happy when you are happy. Here's to a wonderful 2017!

via Google
Rolland Joyal

Very satisfied!

Response from business owner

Thanks so much for taking the time to leave a review for UGI Heating, Cooling & Plumbing. Best wishes for a happy and healthy new year!

via Google
Carl and Shirley Noecker

Very happy with their work.

Response from business owner

Thank you for the great feedback. We will share your comments with the service technician team. Enjoy the new year!

via Google
VAUGHN529

great experience thank you.kind and curtious

PDBERRY74

I have used this company for a number of years and have been pleased with the service they provide. This company responded to my recent heating concerns in a timely and professional manner. I would recommend this company.

OLESPRING

Great folks and splendid service people!

JDAVIDHEISER1

We have been a long-time customer of UGI for Heat Pump service. UGI technicians are well-trained, experienced, and very knowledgeable when it comes to servicing our Carrier Heat Pump. UGI is very reliable and treats its customers with respect and understanding. If ever there is a problem, UGI addresses it to its customer's satisfaction. Would highly recommend UGI and its personnel for expert service and reliability.

Adele S

I was surprised when the tech cleaning my heater told me the CO2 was very high and I needed a new heater.

That same night a rep came to see me about replacement choices. The next weekend a crew came to my house and within five hours I had a new heating and air conditioning system installed. Everyone was helpful and polite. I always have used UGI and would recommend them to my friends

Osborne B

We appreciate having good service by competent technicians.

I. B

Our home was built in 1946 and this is only the 2nd heating system. Our current natural gas heating system and electric air conditioner was installed by UGI in 2005. We live in this home for 40 years and have always purchased a service contract annually. I believe this history shows how satisfied we have been with UGI service and all their personnel.

JPK1610

I have been very pleased with the service I have received for both my heating and cooling systems.

Robert A

Your service person arrived on time, was professional and did a great and thorough job. Overall, a great experience. I'm happy we choose UGI!

lluther ammarell

We always receive great service and greatly appreciate it.

Your techs are very knowledgeable and prompt.

We are very happy with the maintenance contract

Response from business owner

Thank you very much for taking the time to leave a review for us on Google, and for your kind remarks!

via Google
Alan K

came on time fixed the problem enough said

UCE06

The technician did his job well.

Daniel L

Had water on the floor under our heater. I called and within 2 hours a service person arrived and fixed the problem in 15 minutes (clogged air conditioner drain). Not only would I recommend UGI Heating Cooling and Plumbing, I would recommend getting a contract to cover your Heater, Air Conditioner and Water Heater.

Kay H

WE had an air conditioner stop working on the hottest day of the year. Thankfully I had taken out the contract for furnace, water heater and air conditioner I made a phone call and within the hour a serviceman came, diagnosed the problem and fixed it and we were back in the cool real soon. Really appreciated the prompt quick and polite service.

Allyn S

Great service and ugh people are great

Colleen Lascala

They were on time efficient and pleasant.

Response from business owner

Thanks for leaving us a review on Google+. We aim to be as efficient as possible, and take pride in our team's pleasant, professional attitudes.

via Google
Cynthia A

Its been good all the time they come for my annual check up.thanks again.

Bernadette Russo

I had an outage during a summer storm. When power came on my ac didn't work. I called Ugi for service and they were at my house in 30 minutes!

Response from business owner

We are so happy to be able to help! No AC in this heat wave would be no fun!

via Google
Nancy T

We have had a service contract with UGI for a few years. They are always quick to respond to any problem. The technicians are polite, knowledgeable and friendly.

Greg Lewis

Very courteous and professional technician. Did an outstanding job of cleaning and getting our air conditioner in tip top shape and was very thorough.

Response from business owner

We are glad to hear that you are happy with our services. Thanks for taking the time to post your review.

via Google
Mohammed H

UGI is the most dependable source of heating cooling plumbing service I have experienced in last 25 years since we own the home.Any time we had a problem one phone call to UGI fixed the problem as quickly as possible. Particularly their technicians are highly trained and at your service 24 hrs .

Sallie Reitmeyer

I am very happy with everything UGi has done for me. I have been a very satisfied customer since 2010 and am happy to refer everything they have done for me. We had problems when a new manufactured home air conditioner was set on location …

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via Google
George Case

We had a Mitsubishi mini-split system installed in late April. Installation was done professionally and follow up excellent. Service techs friendly and on time.

via Google
Kominick*jr F

UGI has helped our family out countless times and every aspect of their service has been stellar !! From reception to professional service technicians

Always timely friendly fast and resolving every issue

Honestly I don't know what we would have done without UGI

Sincerely

Burton Kominick Jr

Angela Delong

Good local company. They do natural gas conversions.

via Google
Todd Keller

Cold in our house on Monday December 8th. I called for service and a technician was out within a couple hours. Unfortanately the furnace needed replaced. By Wednesday December 10th afternoon new furnace installed and our house was warm. Big…

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Anne Cummings

UGI Heating, Cooling and Plumbing installed our new water heater and we could not be happier! The entire experience from start to finish was flawless. When I called UGI to let them know our water heater was rusted out and leaking all over …

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via Google
George Apsokardu

I had UGI install a gas heating system and hot water heater. The service was timely and professional. All of the components have been functioning well and the installation was impeccable. The technician was courteous and professional. …

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via Google