Legal & Privacy Statements
Web Site Terms and Conditions
UGI Heating, Cooling & Plumbing (UGI HVAC) maintains this Site for your personal information, education, and communication. Please feel free to browse the Site. You may download material displayed on the Site for non-commercial, personal use only, provided you also retain all copyright and other proprietary notices contained on the materials. You may not, however, distribute, modify, transmit, reuse, repost, or use the content of the Site for public or commercial purposes, including the text, images, audio, and video, without UGI Heating, Cooling & Plumbing’s written permission. Your access to and use of the Site is also subject to the following terms and conditions and all applicable laws. By accessing and browsing the Site, you accept, without limitation or qualification, these Terms and Conditions. If you have any questions about this Site or these Terms and Conditions, please Email Us.
Compliance with Laws.By downloading from or using the Site, you agree to comply with all applicable laws and regulations, including U.S. export and re-export control laws and regulations.
Refund Policy. If for any reason your account was improperly charged, please contact our customer service center at 1-877-844-4822.
Governing Law. Any controversy or claim arising out of or relating to these Terms and Conditions or this Site or the use thereof, shall be governed in all respects by the laws of the Commonwealth of Pennsylvania, and any litigation, arbitration, or other dispute resolution proceedings shall take place in Reading, Pennsylvania.
Forward-Looking Statements. Information on the Site, other than historical financial information, may consist of forward-looking statements that involve risks and uncertainties. These statements may differ materially from actual future events or results. For instance, factors that could cause results to differ from these statements include the rate of adoption of new technology, competitive pricing actions, and marketing programs, among others.
No Warranty. THIS SITE AND ALL MATERIAL AND CONTENT ON THIS SITE ARE PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT. Without limiting the foregoing, UGI Heating, Cooling & Plumbing does not promise or warrant to you that any aspect of the Site and system will work properly or will be available continuously. UGI Heating, Cooling & Plumbing also assumes no responsibility and shall not be liable for any damages to, or viruses that may infect, your computer equipment or other property on account of your access to, use of, or browsing in the Site or your downloading of any materials, data, text, images, video, or audio from the Site. While UGI Heating, Cooling & Plumbing uses reasonable efforts to include accurate and up-to-date information in the Site, UGI Heating, Cooling & Plumbing DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE — USE, VALIDITY, ACCURACY, OR RELIABILITY OF, OR THE RESULTS OF THE — USE OF, OR OTHERWISE RESPECTING, THE MATERIALS AND CONTENT ON THIS SITE OR ANY SITES LINKED TO THIS SITE. Some jurisdictions do not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you.
Links to Third Party Sites. Certain links in this Site will let you leave this Site for web sites, web pages or services not operated by UGI Heating, Cooling & Plumbing or its affiliates (“Third Party Sites”). Third Party Sites are not under the control of UGI Heating, Cooling & Plumbing and UGI Heating, Cooling & Plumbing is not responsible for the contents of any linked Third Party Site or any link contained in a Third Party Site, or any changes or updates to such Third Party Sites. UGI Heating, Cooling & Plumbing is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by UGI HVAC of the site.
Right to Update. UGI Heating, Cooling & Plumbing may at any time revise these Terms and Conditions by updating this posting. You are bound by any such revisions and should therefore periodically visit this page to review the then-current Terms and Conditions to which you are bound.
Web Site Legal & Privacy Statements
UGI Heating, Cooling & Plumbing recognizes and respects the importance of maintaining the privacy of visitors to our Site. In these Terms and Conditions, we describe why we gather visitor information, what information we collect, how we collect it, what we use the information for, and how you can instruct us if you prefer to limit the use of that information.
How We Use the Information We Collect About You
UGI Heating, Cooling & Plumbing collects basic information about you when you complete our customer information request forms. UGI Heating, Cooling & Plumbing uses the information we collect from you to attempt to provide you with information we believe you may find useful. We do not make such information or your e-mail address available to third parties.
Limits on UGI Heating, Cooling & Plumbing’s Abilities
A Web site such as this one can never be perfect, and thus UGI Heating, Cooling & Plumbing may inadvertently use or disclose your information in ways not contemplated by these Terms and Conditions or even in direct contravention of it. For example, there could be a glitch in the software that could result in an unintended disclosure, or UGI Heating, Cooling & Plumbing might also make ad hoc use of your information in ways it can’t contemplate here. UGI Heating, Cooling & Plumbing will do its best to work with you if such situations arise, but your sole remedy in these cases is to have UGI Heating, Cooling & Plumbing try to rectify the problem as soon as it can.
In addition, although highly unlikely, it is possible for Internet transmissions containing your personal information to be intercepted by others. It is impossible for UGI Heating, Cooling & Plumbing to ensure the privacy and security of all transmissions made to and from the Site while in transit.
UGI Heating, Cooling & Plumbing does not control the privacy policies of the sites to which it provides links, and you should be aware that if you click through to such a site, you will be subject to that site’s privacy policies.
UGI Heating, Cooling & Plumbing uses industry-standard methods of securing its database of user information, such as, if and where appropriate, firewalls and limits on who can access user information databases. However, please keep in mind that there is no such thing as perfect security on the Internet.
If you would like to update or correct information previously provided to us, please email Us your new information.
Your Consent and Changes to This Policy
Subject to the above provisions, by using our Web Site, you consent to the collection and use of information by us. If we decide to change our Terms and Conditions, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we may disclose it.
UGI Heating, Cooling & Plumbing welcomes feedback concerning its privacy policies. Please Email Us your comments and questions.